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Terms & Conditions of Sale

(Hashtag Xccessories)

1. General

These Terms & Conditions govern all sales made by Hashtag Xccessories (“we”, “our”, “us”) to the customer (“you”, “your”). By placing an order, you agree to be bound by these terms.

2. Products & Orders

  • All products listed are subject to availability.

  • Product descriptions and images are for reference only; minor variations may occur.

  • We reserve the right to refuse or cancel any order if fraud, error, or stock issues are suspected.

3. Pricing & Payment

  • Prices are displayed in INR and include applicable taxes unless stated otherwise.

  • Full payment must be made before dispatch.

  • We accept UPI, bank transfer, credit/debit cards, and wallet payments (as applicable).

4. Shipping & Delivery

  • Delivery timelines vary by location; delays due to courier or unforeseen circumstances are not our liability.

  • Shipping charges, if applicable, will be displayed at checkout.

  • Risk of loss or damage passes to you once the product is handed over to the courier.

5. Returns & Exchanges

Returns are accepted only damage product or wrong product deliver ,unsed products in original packaging.

Unboxing Video Requirement: Customers must record a clear unboxing video from start to end (before opening the package) at the time of receiving the order. This video is mandatory for processing any return, exchange, or damage-related claim.

Without the unboxing video, claims for missing, damaged, or incorrect items will not be accepted.

Certain items are non-returnable due to hygiene/special conditions:

  • Ear accessories

  • Customized or personalized items

  • Sale/clearance items

Refunds, if applicable, will be processed to your original payment method within 7–10 working days after inspection and approval of the returned product.

6. Warranty & Liability

  • We provide warranty only if explicitly mentioned on the product listing.

  • We are not liable for normal wear & tear, misuse, or damages caused by customer handling.

  • To the maximum extent permitted by law, our liability is limited to the price paid for the product.

7. Customer Obligations

  • You agree to provide accurate contact and delivery details.

  • You are responsible for receiving the product at the delivery address provided.

8. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts in [mumbai], India.

9. Contact Us

For queries, returns, or complaints, contact:


📜 Privacy Policy – Hashtag Xccessories

1. Introduction

Hashtag Xccessories (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.

2. Information We Collect

  • Personal details (name, email, phone, address) when you place an order.

  • Payment information (processed securely via third-party gateways; we do not store card details).

  • Non-personal data (IP address, device type, browsing data) to improve site performance.

3. How We Use Your Information

  • To process and deliver your orders.

  • To send order confirmations, updates, and customer support messages.

  • To improve our services, offers, and website experience.

  • To comply with legal and tax obligations.

4. Sharing of Data

  • We never sell your personal data.

  • We may share data with trusted service providers (delivery partners, payment gateways).

  • We may disclose information if required by law.

5. Security

We use industry-standard measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You can request to access, update, or delete your personal data by contacting us.




📦 Refund, Return & Exchange Policy – Hashtag Xccessories

1. Returns & Exchanges

  • Products can be returned/exchanged within 7 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Non-returnable items:

    • Earrings/ear accessories (hygiene reasons)

    • Customized or personalized items

    • Sale/clearance items

2. Refunds

  • Once we receive and inspect the product, we’ll notify you of refund approval/rejection.

  • Approved refunds will be processed to your original payment method within 7–10 working days.

  • Shipping charges are non-refundable.

3. Damaged / Wrong Products

  • If you receive a damaged or incorrect product, notify us within 48 hours of delivery with photos and videos.

  • We will arrange a replacement or issue or exchange product.



🚚 Shipping Policy – Hashtag Xccessories

1. Delivery Timeline

  • Orders are processed within 1–2 business days.

  • Delivery usually takes 3–7 working days depending on location.

2. Shipping Charges

  • Standard shipping charges may apply and will be displayed at checkout.

  • Free shipping may be offered on orders above a certain value (if applicable).

3. Tracking

  • Once shipped, you will receive a tracking ID via SMS/email.

4. Delays

  • We are not responsible for delays caused by courier services, natural events, or holidays.

Hashtag Xccessories

📞 +91 845-482-3830

✉️ [Hashtagxccessories@gmail.com]